Occasionally, interplanetary radiation or space pirates cause unexpected package transformations.
If your item arrives damaged or mutated:
Take a photo of the affected item (preferably before it evolves).
Submit a Return Claim through your account portal.
Our inspection team (and Dr. Zoidberg) will review your claim.
You’ll receive a refund, replacement, or complimentary cryo-freeze voucher.
Note: Planet Express is not responsible for damages caused by parallel-universe duplication or time travel mishaps.
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